Pricing
How a job is priced.
Four things are priced, and they are priced in different units. This page sets out the model precisely enough to build a budget line against before you send us anything. The rate card itself comes with your quote, and on request.
The model
Four things are priced, in four units.
Each appears on the quote as its own line, with the unit it was priced in and the count it was priced on. A single figure with no unit behind it cannot be checked, and an unchecked figure is what turns an invoice into an argument.
- Translation
Priced on the word count of the document you send rather than of the finished translation, so the count is settled before work starts and you can check it in the file you already hold.
Rates are set per language pair, because the supply of qualified reviewers differs by pair. A pair with a smaller reviewer pool costs more to staff, and we would rather say that than average it across every language. Each target language is priced on its own line, so dropping one does not require re-quoting the rest.
The second linguist sits inside that rate rather than beside it as an option — the review step is not a line you can decline.
- Review of a translation you already hold
Which unit applies depends on the state of the text, so this is quoted after a linguist has read it rather than from a description of it.
A translation that is broadly sound with localized problems is quoted hourly, because the work is reading and light editing. A text that has to be reworked sentence by sentence is quoted per word, and past that point we tell you retranslation is the cheaper path instead of letting hours accumulate. How review is scoped.
- Formatting and layout
When you send an editable file and want the same format back, layout is inside the translation price and is not a separate charge.
It becomes its own line when the source is not editable text — a scan, a PDF with no working file behind it, a layout package — because the page has to be rebuilt rather than carried across. We quote that against the actual file, and we say at quote if the source is too poor to work from. What layout work covers.
- Certificate of accuracy
Signed, dated, and issued with every delivery at no additional charge. Not an upgrade, not a rush add-on, and not a line you can decline to save money.
One certificate covers one source document in one language pair, so a notice issued in 3 languages carries 3 certificates — still at no charge. What the certificate states.
There is no separate project-management charge, no file-handling charge, and no charge for the certificate. If a job needs something outside these four, it is quoted before it starts.
Variables
What drives the price.
Five things, in roughly this order of weight. Nothing else on our side moves the number.
Word count
The largest single factor, and the one you can check yourself. We count the source, agree the count in the quote, and do not re-count after delivery.
Language pair
Rates differ by pair because reviewer supply does. The 3 pairs we staff directly are quoted the same business day. The 4 delivered through partner linguists are quoted once a linguist is confirmed, so the date on the quote is a real one.
Source format
An editable document is cheaper to produce than a scan or a layout package. Extracting text from a scan and rebuilding the page is real work, and it is priced as work rather than absorbed into a word rate that everyone else then pays for.
Turnaround
Standard is the base. Priority carries a premium, priced as its own line and agreed before the job starts rather than discovered on the invoice.
Whether terminology already exists
The first document in a new program costs more to run than the tenth. Terminology has to be built and agreed the first time; once a glossary and prior notices are on file, the work in front of the translation shrinks, and approved terminology carries forward instead of being rebuilt per job.
Turnaround
What a tier changes.
The tier decides the price. It does not decide the process.
- Standard
- Documents up to roughly 2,500 words, per language.
- Priority
- Documents up to roughly 1,200 words, per language. Same-day intake before 11 a.m. PT.
- Scheduled
- Handbooks, manuals, and multi-document programs, delivered on a milestone schedule.
- Standard is the base rate. A job that runs to the standard clock carries no expedite line at all.
- Priority carries a premium, shown as its own line rather than folded into a higher word rate. It buys schedule and staffing.
- Scheduled work is priced against the milestone schedule named in the quote, and can be invoiced by milestone where your purchasing office prefers that.
- A rush costs more because it displaces other scheduled work, not because the process changes. The same steps run on every tier.
Small, repeat, and corrected work
Three cases where the word rate is the wrong answer.
No minimum order.
A one-page notice is a real job and we take it. There is no minimum order and no small-order surcharge.
Below a certain size the per-word arithmetic stops covering the work of running a job at all. A small document is quoted at a floor rather than turned away, and the floor is named on the quote like every other line.
Repeat and revision work.
Text we have already translated for you, unchanged, is not billed again at the full rate. When you send a revised version of a document we produced, the quote separates new and changed text from text that has not moved and prices them differently.
Reissuing a file we already delivered, from our record, is not a new job. Terminology approved on one document carries into the next one for the same program rather than being rebuilt.
Corrections.
If the translation is wrong, correcting it is not billable. A reviewer reads the passage against the source, we correct it, and the certificate is reissued against the corrected file at no charge.
A change you want after approving the text — a new preference, a program decision that moved — is revision work and is quoted as such before it is done.
The quote
What we need, and what comes back.
Send the file, the target languages, and the date you need it. A written quote comes back same business day. If something is missing we ask rather than price a guess.
- The unit and the count for each document, in the unit it is priced in.
- A price for each target language, separately.
- Layout as its own line where it applies, and stated as not applicable where it does not.
- The turnaround tier named, with any priority line shown on its own.
- The floor identified as the floor, where a document falls under it.
- A delivery date, not a range.
- The date the quote expires. Every quote names the period it holds good for, so a requisition raised against it is raised against a live number.
- Every assumption we priced on, written down, and anything not included stated as not included.
We do not print a rate table on this page. A rate quoted without the document in front of us is a guess, and a guess pasted into a requisition becomes a problem for the person who pasted it.
Ask at quotes@civictranslation.com and we send the current rate card for the pairs you need: the per-word rate for each pair, how review is charged, the basis for layout work, the floor, and the priority premium. It travels with every quote as well, so nothing on the invoice is the first time you have seen it.
Purchase orders, net terms, and invoicing are set out under how agencies buy from us.
Related
- How agencies buy from usQuotes, purchase orders, terms, and invoicing.
- ProcessEvery step the price pays for.
- Review of existing translationsWhen review is cheaper than retranslating.
- LanguagesWhich pairs are staffed directly.
- QuestionsMinimums, purchase orders, and confidentiality.
- Request a quoteSend a file and a deadline.
Send the document and we will price it.
Attach the file, name the languages, and give us the date. An itemized written quote comes back same business day, with the rate card behind it.