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Civic TranslationSan Francisco, CA

Reference

California language-access obligations.


The four frameworks that most often govern translation for a California public agency, what a vital document means, and what a certificate of accuracy is for.

Please read first

General information about publicly available law, not legal advice or a determination about any particular agency, program, or document. Obligations differ by jurisdiction, funding source, and program; each agency confirms its own duties with counsel. We translate the documents an agency identifies; we do not decide which.

The frameworks

Four rules across three levels of government.

Most California agencies are covered by more than one at once; the strictest governs the document in front of you.

Local

San Francisco Administrative Code, ch. 91

Language Access Ordinance.

Applies to City and County departments, which provide services and written materials in the City's required languages, spoken by enough limited-English-proficient residents to cross a defined count. That threshold fell to 6,000 speakers effective January 2026, adding Vietnamese alongside Spanish, Chinese, and Filipino.

State

Gov. Code §7290 et seq.

Dymally-Alatorre Bilingual Services Act.

Applies to state agencies serving the public. Where a substantial number of people an agency serves do not speak English, the agency is expected to employ qualified bilingual staff and translate the materials that explain its services.

Federal

Title VI, Civil Rights Act of 1964 · Executive Order 13166

Meaningful access for recipients of federal funds.

Title VI prohibits discrimination based on race, color, or national origin in federally funded programs; denying limited-English-proficient people meaningful access has long been treated as national-origin discrimination. Executive Order 13166 extends that duty to federal-fund recipients, reaching a California agency that takes federal money through its funding agency.

Federal · health

§1557 of the Affordable Care Act

Covered health programs and activities.

Applies to health programs receiving federal financial assistance. Covered entities take reasonable steps to provide meaningful access to people with limited English proficiency, using qualified interpreters for spoken language and qualified translators for written material. Machine output alone is generally not sufficient; a qualified human translator is expected to review it when content is critical to a person's rights, benefits, or access to care, or when the source is complex, technical, or not literal.

Definition

Vital documents.

A document containing information critical for obtaining a service or benefit, or one required by law.

Applications and enrollment forms
The document needed to obtain the service at all.
Consent and authorization forms
Anything signed to permit, waive, or release something.
Notices of eligibility, denial, reduction, or termination
Any notice that changes what a person receives.
Notices of rights and free language assistance
Including notice that translation and interpretation cost nothing.
Complaint, grievance, and appeal forms
The route by which a decision is contested.
Letters and notices requiring a response by a date
Hearing notices, deadlines, and requests for documents.
Anything a program's own rules name
Some funding streams and regulations list required documents outright.

Outreach material is usually weighed differently. Whether a specific document in your program is vital is a determination the agency makes; we translate what you identify.

Definition

The certificate of accuracy.

A signed, dated statement that the translation is a true, complete rendering of the source.

Not a government license or a notarization: a record of which source document was translated, into which language, and on what date. A certificate covers one document and one language pair; a notice issued in three languages carries three certificates. Translations you already hold can be reviewed against the source and, where warranted, certified.

Specimen

Civic Translation

San Francisco, CA


Certificate of Accuracy

I certify that the attached translation of the document identified below, from English into Spanish, is a true, complete, and accurate rendering of the source document to the best of my knowledge and ability.

I further certify that the translation was reviewed by a linguist qualified to translate between these languages, and that I am competent to make this attestation.

Document
Notice of Public Hearing
Pages
3
Reference
CT-20260919-01
Date
19 September 2026

Signature, authorized representative

Specimen of the certificate of accuracy issued with every completed translation.

Questions

Common questions.

It depends on the framework; §1557's rule is described above. San Francisco's generative-AI guidance treats public-facing translation as elevated-risk and expects human review before publication.

Notarization attests to the signer's identity, not translation accuracy. It can be added when a process asks for it.

Yes. We produce written translation only; interpretation is a separate discipline with separate credentials.

Send the documents you have identified.

We translate what your agency determines it needs. Attach the file and name the languages and date; a written quote comes back same business day.